Best Custom Essay Review: Make the Right Choice
|Rating||4 of 10|
|Customer support||Live-chat and toll-free number|
|Payment methods||PayPal, Visa, MasterCard, Maestro, American Express, Wire Transfer, Discover|
BestCustomEssay is a writing service that has worked since 2008. It offers a wide range of academic writing services, including editing, proofreading, creating presentations, and more. A service with such solid experience should be the ideal company. Is it true here? Let’s find out with a background check.
In this review, you can read an extensive evaluation and personal experience with the service at bestcustomessay.org.
First, I want to share with you my own experience with this service. I doubted whether to use this service or not. I’ve done a little research about the service, but it was insufficient. As my deadlines were on fire, I needed help as soon as possible.
On one hand, I was confused by negative reviews and price; on the other hand, the service said that it has operated on the market since 2008. Perhaps they had gained a great team of writers and improved the process to the highest level, and that’s why the prices are so high. At least, that’s what I was thinking.
So, before making an order, I contacted the support team to clarify the details about the order. I waited for more than 15 minutes. What about more urgent issues? What if they behave the same way if you need a quick answer? This was a disappointment.
The service decides itself which writer to assign to your order. In my case, it took some time for them to find the writer, but the paper was delivered on time. Unfortunately, the paper was awful. I had to ask for a revision, and the paper was still poorly written. The writer strove to fix the paper, but his English and academic writing skills were insufficient.
Maybe you will be luckier, but I’m very disappointed with the quality of the paper. Now, I have more time and invite you to critically look at the essential components of the service.
Ordering Process (4/10)
It was quite hard to find where to change the currency in the order form. I finally found it near the total price. Primarily, the service sets your currency to the euro. Maybe the service is aimed at the European market.
I was embarrassed that the website offers three quality levels:
It looks like if you choose the standard quality, you won’t receive a quality paper. Perhaps the writer won’t use unique sources, and the research will be poor. The service literally forces the client to use the higher option if they don’t want to receive garbage.
The owners claim that their prices will “keep you and your pocket happy.” But if you look at the prices, they won’t make you happy. The price starts with $19.99 per page for the standard quality, $21.99 for premium quality, and $23.99 for platinum quality. The prices are far away from pleasant.
And just look at the paid additional features!
Customer Reviews (3/10)
To add a bit of credibility, the service has created a page with “real” customer testimonials. What do you think: do they look credible? Even the introductory text is written carelessly.
After a quick search over the internet, I didn’t find many reviews about this service. Currently, there are two negative reviews from independent review websites and nothing more. After reading those reviews, I wasn’t sure whether BestCustomEssay is a decent place to make an order, but thought that those reviews were written by competitors.
I’ve browsed the website from one corner to another, but couldn’t find sufficient information about the BestCustomEssay writers. No profiles, sample works, or even a description of who they are. In the order form, you can request a UK writer and see that the service cooperates with British and American writers. It’s too bad that the service doesn’t care to provide enough information about how they recruit the staff and who will be writing the paper.
Revision Policy and Refunds for Best Custom Essay (5/10)
All the information can be found in their Terms and Conditions. I need to warn you that the text is written as any policy with a so-called non-human language. I found out that you can claim a free revision within 14 days after the order is complete, and 30 days for large assignments like a thesis.
The case with refunds is more complicated. You have only 72 hours to claim a refund, and you must provide strong reasons why the paper is inadequate. Also, the company doesn’t guarantee a full or partial refund from a missed deadline or plagiarism.
What do we have? The service’s staff can behave the way they like and you have no guarantees to get your money back if the paper is poor.
Guarantees and Confidentiality (4/10)
I’m not a security freak, but I don’t want my personal details to be spread over the internet. To make an order, you need to share the following personal information: your phone number and e-mail. In the Terms and Conditions I’ve noticed such a thing:
In simple words, this means that the service may use your phone to send spammy SMS messages, and even calls. What’s more, your number can be shared with third parties. I wish I read this before making an order!
If you are still questioning whether to order from BestCustomEssay, the answer is easy: No! Don’t make the same mistake as I’ve done. Try another writing company with a better reputation and an option not to pay for the paper in advance.